Downloading the app
When downloading the app, the information required is transmitted to the App Store / Play Store, i.e. in particular the email address and password of your account, time of download and the individual device ID. However, Trützschler has no influence on the collection of these data. Without your explicit consent or without legal basis, your personal data will not be forwarded to any third party that is not involved in the implementation of the contract.
Automated data collection
The app My Production is connected to T-DATA via a server infrastructure that is operated by a third-party provider. In this case, the following data are automatically transmitted to the third-party provider for technical reasons: IP address, date and time, the data volume transferred, the accessing device and a notification whether the access has been successful.
If required, the data obtained are evaluated to detect and prosecute misuse, to analyse technical problems and to evaluate the server utilisation.
After successfully connecting your T-DATA installation to your My T-DATA Account and agreeing to the transfer of your data, T-DATA sends the data relevant for the operation of the app to the aforesaid server infrastructure.
The data mentioned above will enable you to use the app in a technical manner. The data can also be evaluated in anonymised form for statistical purposes as well as to improve the services offered.
To ensure that the database of the offer is retained, the data are backed up in regular intervals. These data are only used for the purpose of restoring the database in case of loss of data.
Data entered by user
Before you can use this app, a user account must be established. For this purpose you must enter your user name and a password. The user account is activated or established by your IT administrator. The data mentioned above are required to establish and manage the user account on your behalf.
Using the app allows you to navigate on various levels within the app. The respective data (navigation commands) are collected by Google Analytics and evaluated for product improvement.
Deletion of data, retention of data
Your IT administrator can completely delete your user account for the app. Please note that after deletion of the user account the app can no longer be used.
Trützschler will store your data as long as it is necessary and permissible.
Trützschler reserves the right to delete a user account if it has not been activated within two years.
Use of usage data
Your personal data required to utilise the services offered by Trützschler ("usage data") are used to fulfil the contract. Such usage data are your email address, a unique user name, details of beginning and end as well as scope of the respective use and information on the services available to you, as well as the data described under Data entered by user.
Trützschler may utilise usage data in anonymised form for purposes of advertisement, market research and improvement of services.
Recipients of data, international data transfers
Trützschler reserves the right to transfer your data to third parties used by Trützschler to provide the contractual services to you. Such third parties are, for instance, host providers and service providers as well as logistic partners. These third parties are obligated to protect the privacy and confidentiality of the data.
Trützschler reserves the right to transfer your data to third parties outside the EU to provide the services.